Returns

We hope you love your new product however In the unlikely event that you are not satisfied with your item there are lots of ways we can help!

​

You have 14 days after the day of delivery to return items, this includes items that you don’t want because you have changed your mind.

You have 30 days after the delivery date to return faulty items for a full refund or exchange.

​

Returning unwanted goods will be at your expense unless otherwise agreed. Returning faulty goods in the first 30 days will be at our cost and we will send you a prepaid return envelope or label. All other return costs will be at your expense.

 

Please return goods in the original packaging. Ensure items are packaged in a way to protect them in transit.

​

If you have an issue with the quality of a product purchased from us, please click here.

​

         

 

Returns Department, iByteTechSolutions, 119 Oxford St, Totterdown, Bristol, BS3 4RL